Description
The role
Main missions:
Advising and selling tailor-made tours to the French-speaking public (B2C)
Following up with clients throughout their journey (before, during and after the trip)
Booking accommodation, activities and other services related to the trips
Preparing personalised roadbooks for each traveller
Working with local partners (B2B) in English to guarantee the quality of services
Contributing to the continuous improvement of the customer experience
The company
a travel agency specialising in organising tailor-made trips in Ireland, Scotland and other destinations.It offers personalised tours for individuals, groups, companies or families, with an emphasis on authenticity, local culture and unique experiences