Description
The role
Process booking files as soon as they are received and send an acknowledgement of receipt to partners.
Check the accuracy of file information before passing it on to suppliers via our internal platform.
Manage booking confirmations and ensure clear, responsive communication with clients.
Collaborate with the accounting department to monitor invoices and validate payments.
Prepare the files validated by the agencies using our online booking tool.
Create and lay out vouchers for clients.
Respond to agencies' specific requests regarding availability, prices or personalised product advice.
The company
An inbound travel agency based in Montreal, specialising in creating tailor-made trips across Canada and the United States. The company designs personalised itineraries for an international clientele, working closely with partner travel agencies.